Our goal is to provide you with the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers around the world, ensuring that we provide you with the highest level of responsiveness at all times.
SHIPPING METHODS & DELIVERY TIME
- Standard Shipping: 10-20days
- Processing time: order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 72 hours of order placement. (No later than one week for special cases)
- Shipping Time: This refers to the time it takes for items to be shipped from our fulfillment center to their destination. Items usually take 7 to 20 days to reach their destination after processing and leaving the warehouse, but sometimes it can take longer.
Where can I find my tracking number?
When your items are shipped out, you will receive an automatic notification from our system via email providing you with a tracking number. If you haven't received one or if the tracking number doesn't work, don’t worry. Contact us and we'll solve it! If you need more detailed information, please shoot us an email at patsiny@jjshdg.com and we'll help you out!
My order is taking a long time to arrive, what's going on?
In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.